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Pillow Frenzy Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only Please see below for more information on our return policy.
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Buyer is responsible for return shipping cost.

RETURN PROCESS

To return an item, please email customer service at customer.service@retroactives.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging or a new mailer and mail your return to the following address:

  • Pillow Frenzy c/o Retroactives.com LLC
  • Attn: Returns
  • RMA #
  • 14851 State Road 52
  • Unit 107 #163
  • Hudson, FL 34669

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

PLEASE NOTE

Product must not be damaged, used or stained.
Refund will be issued upon receipt of item after inspection

QUESTIONS

If you have any questions concerning our return policy, please contact us
Last updated December 23, 2019
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